Privacy Policy
Last updated: 20 July 2026
This Privacy Policy explains how DTX Solutions (Reg. No. 202503346088 (003806355-X), Taman Bandar Putra, 24000 Kemaman, Terengganu, Malaysia — "we", "us") handles personal data collected through this website, dtxsb.com, in line with the Personal Data Protection Act 2010 (Malaysia).
1. What we collect
- Contact form: your name, email address and message — only when you submit the form voluntarily.
- Technical data: our web server may record standard access logs (IP address, browser type, pages visited) as provided by our hosting provider.
We do not use analytics, advertising or tracking cookies on this website.
2. How we use it
- To respond to your enquiry and contact you about the services you asked about.
- Contact form submissions are delivered to our email inbox and kept in a private log on our server for record-keeping and troubleshooting.
We do not sell, rent or share your personal data with third parties, except where required by law.
3. Third-party services
- Google Fonts: this website loads fonts from Google's servers; your browser makes a request to Google when the page loads. See Google's Privacy Policy.
- WhatsApp links: clicking a WhatsApp button opens WhatsApp (wa.me), which is governed by WhatsApp's own privacy policy.
4. Cookies
The public website does not set cookies. A session cookie is used only in the administration area, which is accessible to site administrators alone.
5. Retention & security
Enquiry records are kept only for as long as needed to handle your enquiry and maintain business records, after which they are deleted. Data is stored on secured hosting with access restricted to authorised personnel.
6. Your rights
Under the PDPA you may request access to, correction of, or deletion of your personal data. To do so, contact us at [email protected] or +60 14-636 5695.
7. Changes
We may update this policy from time to time; the latest version will always be published on this page with its date of revision.